Info Page
FAQ
1. General Info
1.1Key Considerations
In this section, we provide essential information to help you make an informed decision before purchasing an account.
- Account Safety: Understand the measures we take to ensure that each account is secure and not at risk of being banned or penalized.
- Game Compatibility: Check whether the account types (Fresh or Farmed) are compatible with your device (Android or iOS) and game version. Ensure that your setup matches the account specifications listed.
- Transaction Process: Review the steps involved in purchasing an account, from payment through Cryptocurrency to account delivery, so there are no surprises.
- After-Sale Support: If you need any assistance, contact us via LIVE CHAT or EpicNPCif you have any issues or questions.
- Refund Policy: Be aware of our Refund Policy, which is typically restrictive due to the digital nature of the goods. Understand under what conditions, if any, a refund might be possible.
This information aims to ensure that all potential buyers have a clear understanding of what to expect and how to prepare for a smooth transaction.
1.2Before you buy
1.2.1Proof of Legitimacy
Proof of Legitimacy Statement by dokkanbeastaccounts.io
We are committed to providing a trustworthy and secure platform for Dragon Ball fans around the world. Our website specializes in the sale of Dokkan Battle accounts, offering a variety of options for both Android and iOS users.
Commitment to Integrity and Security:
At dokkanbeastaccounts.io, we ensure that all resources and characters available for purchase are obtained solely through standard methods. We don't manipulate game data or use strategies that may lead to future bans. We only obtain Dragon Stones and all the other items through daily logins and specific farming.
Secure Payment Options:
Understanding the importance of security in transactions, we exclusively accept cryptocurrencies.
Customer Satisfaction and Support:
We take pride in the quality of our accounts and stand behind our products with a firm no-refund policy once accounts opened, ensuring that our customers receive exactly what they order. Should any issues arise, our support team is readily accessible and committed to resolving queries promptly via Livechat or EpicNPC.
Transparent Customer Feedback:
Transparency is key to our operations. We maintain a public reviews section on our website where all customers are encouraged to share their experiences.
1.2.2How We Get Dragon Stones
Dragon Stone Collection Methods for dokkanbeastaccounts.io Accounts
On our website, we provide two categories of accounts, each collect Dragon Stones through specific methods:
- Fresh (Rank 1) Accounts: For players starting anew, these accounts accumulate Dragon Stones by simply logging in daily.
- Farmed Accounts: For a head start, these accounts are enhanced with a script that automatically completes various in-game activities such as quests, events, Boss Rush, EZAs and SBR. This script is designed to ensure safety and a high number of stones.
1.3Why choose DokkanBeastAccounts?
1.4How does the purchase process work?
The purchase process is also kept very simple. Once you have selected the desired product and successfully added it to your cart, you can either go directly to the checkout, which is located in the header, or revisit the cart to adjust your order. Coupons can be applied either at the checkout or in the cart.
Once in the checkout and after reviewing the product(s) you will be automatically redirected to MixPay. After our system confirms the payment, all account details will be summarized at the checkout, in the My Accountsection plus an additional email with this information will be sent to the email address provided.
1.5How to search for accounts on our website?
2. Product-specifics
2.1What happens if the purchased account does not work?
2.2Can I return an account after purchase?
Since this is a digital product, returns are not possible. For more detailed information about our return policy, please visit our Refund Policy
2.3How secure are my personal details during a transaction?
3. Payment Information
3.1What payment methods are accepted?
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- Fees: 1%
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- Fees: $0.50 + 1%
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- Fees: $1 + 3%
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- Fees: Can occur depending on Country
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- Fees: $1 + 2%
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- Fees: $1.50
These gateways provide diverse options for customers to choose from, ensuring a smooth and efficient transaction process. For any questions or assistance, please contact our support team.
(Friends and Family only)
(Cryptocurrency)
3.2Are there any hidden fees or additional costs when purchasing an account?
4. After Purchase
4.1How is the account delivered?
4.2What should I do after I receive the account?
Delivery
1.Delivery Time & Method
2.I did not receive my product
Site Regulations
1.About DokkanBeastAccounts
Welcome to Dokkan Beast Accounts! We love Dokkan Battle and want to give you the best start. The Beast knows what makes a great account and wants to share that with you. Whether you're new or experienced, it has something for you.
Dokkan Beast Accounts makes buying Dokkan Battle accounts easy and safe. We focus on simplicity, security, and customer satisfaction. Our site is user-friendly, and the Beast and its servants are ready to help with any questions. We aim to create a trustworthy, clear, and safe place for all your needs.
2.User Engagement Policies
2.1Terms & Conditions
These Terms of Service ("Terms") explain how to use DokkanBeastAccounts.io and its services. By using our site, buying our products, you agree to these Terms. We aim to make your experience good. If you have questions, contact us.
By using our site and services, you agree to these Terms.
1. Acceptance of Terms
By accessing and using the DokkanBeastAccounts website ("Website"), you agree to be bound by these Terms of Service ("Terms") as well as our Privacy Policy and any other policies posted on the Website.
2. Service Delivery
Timelines: All orders are to be delivered within 1-15 minutes, with a maximum delay of 24 hours due to time zone differences. If this time frame is not met, a you will get a full refund.
Delivery Method: Order details will be displayed on the confirmation screen post-payment and will also be sent to your email. Check all email folders (including spam) to locate this information.
3. User Eligibility
Age Requirement: Users must be at least eighteen (18) years of age.
Capability: Users must be capable of entering into legally binding contracts.
4. Amendments to Terms
The most recent version of these Terms will always be posted on our Website. We reserve the right to update, change, or replace any part of these Terms without prior notice.
5. Intellectual Property
Ownership: All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of DokkanBeastAccounts or its content suppliers and protected by international copyright laws.
Third-Party Intellectual Property: We respect the intellectual property of others. Any unauthorized use of the material and content of this Website may violate copyright and trademark laws and other laws and regulations.
6. Prohibited Uses
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.
7. Disclaimer of Liabilities
The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied.
8. Force Majeure
We are not liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.
9. Miscellaneous
These Terms and any operating rules for the Website established by DokkanBeastAccounts constitute the entire agreement of the parties with respect to the subject matter hereof. If any part of these Terms is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
By using the Website, you hereby acknowledge that you have read and understood these Terms and agree to all of its terms and conditions.
2.2Privacy Policy
Privacy Policy for DokkanBeastAccounts.io
Introduction: This Privacy Policy explains how DokkanBeastAccounts.io collects, protects, and uses personal data from users of its website and services.
Information Collection and Use
We automatically collect information such as IP address, browser type, and operating system through our servers when you visit our site.
Personal Information Collection: Personal information is collected via online forms when users create accounts or make purchases.
Personal Information Management Users can view, modify, or delete their personal information through their account settings.
Use of Information Collected information is used to:
- Enhance user experience
- Improve customer service
- Process transactions
- Send newsletters and updates
Cookies
Cookies are used to personalize the web experience, and users can control their use through their browser settings.
Data Security
We implement security measures to protect personal information from unauthorized access and disclosure.
Changes to This Policy
We may update this policy and will notify users of significant changes.
Acceptance of This Policy
By using this site, users agree to the terms of this Privacy Policy.
3.Service and Support Policies
3.1Refund Policy
Dokkan Beast Accounts Refund Policy
Policy Overview Due to the nature of the digital goods and services provided by DokkanBeastAccounts.io, we maintain a stringent no-refund policy. All transactions completed through our site are deemed final. Refunds will not be provided except under the conditions specified below:
Refund Eligibility
1. Product Misrepresentation: If the item or service delivered is substantially different from its description, do not use or modify the product in any way. Contact us immediately through Live Chat or EpicNPC. A team member will assess the situation promptly.
2. Non-Delivery: If we fail to process your order, you are entitled to a full refund of your purchase.
3. Order Cancellation: Cancellations are only accepted if the delivery time surpasses 24 hours. Please take this into consideration before making a purchase.
Exceptions:
- No refunds will be issued for accidental purchases, whether made by the account holder or a family member.
- We do not accommodate buyers' remorse.
- Refunds are not available if the product is delivered within 24 hours.
- We do not offer exchanges or trade-ins as part of our refund policy.
For any inquiries or issues regarding our refund policy, please reach out through our specified contact channels. This policy is subject to changes, which will be updated on our website accordingly.
3.2Delivery Policy
Delivery Overview
All items available at DokkanBeastAccounts.io are classified as Digital Goods, eliminating the need for physical shipping.
Delivery Method
- Email Delivery: All orders will be delivered directly to the buyer's associated email address. Please ensure to check your Inbox as well as Spam or Junk mail folders regularly after making a purchase. Furthermore the Product Information can be viewed here if the buyer has created an Account on the Homepage or at the checkout.
- Product Information: Upon completion of your order, you will receive an email containing all necessary details of the digital product, including login information and instructions.
Delivery Timing
- Standard Delivery Time: All product information will be sent to the buyer's email instantly or in rare cases within 24 hours following the confirmation of your purchase.
Non-Delivery
- Refund for Non-Delivery: If for any reason we are unable to process your order, you will be fully refunded.
- Issues with Email: If you do not receive your product within the 24-hour timeframe, there may be an issue with your email server (such as full inbox or rejection of our emails). In such cases, please contact us immediately via Live Chat or EpicNPC for assistance.
For any further assistance or inquiries regarding the delivery of your purchase, please reach out through our provided contact methods. Our customer service team is here to ensure a smooth and prompt delivery process.
Discounts
On our site, various discounts are available with a maximum of 20% possible through combining offers. These discounts include:
- Bulk Discount: For example, buy products worth $500 and get a 10% discount
- Coupon Discount: Such as a 10% newsletter bonus
- Special Promotion: A flat 10% off all products
1.How to Access Multiple Coupons?
Coupons are regularly sent via newsletters, including a welcoming coupon that offers -10% after subscribing to our newsletter. Additional coupons can be earned by reviewing purchased products and through special promotions. Please note that when combining discounts, the total discount cannot exceed 20%.
2.Bulk Discount Offer
Our bulk discount is automatically applied during checkout and increases with the size of your purchase.
This structured discount is perfect for resellers and increases gradually with your order volume. You can see your current discount level or the amount to reach the next % tier in the cart.
The discount starts at 2% and scales up to a maximum of 20% as your order volume grows but remember to watch out for those excessive percent above 20%.
Gain more as you buy more!
3.Coupon Discount
These are regularly sent out in the newsletter or, for example, received when signing up for the newsletter. This is the only way to receive coupons. They will not be given out upon request in the chat. It may also be possible that coupons are made visible in the Newsticker, but these must be activated independently in the shopping cart. Watch out applying two Coupon Codes is only possible if the chosen Coupon is available for this purpose.
